Privacy Policy

Last updated: 17 Nov 2024

Introduction

Welcome to AI-First Nation (“we,” “our,” or “us”). At AI-First Nation, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit www.aifn.sg (the “Website”).

Information We Collect

1. Personal Information

We collect information that you voluntarily provide when:

  • Subscribing to our newsletter
  • Commenting on blog posts
  • Interacting with our chatbot
  • Contacting us through forms
  • Purchasing digital products

This may include:

  • Name
  • Email address
  • Professional title
  • Organization name
  • Comments and feedback
  • Chat conversation logs
  • Payment information (processed securely through third-party payment processors)

2. Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral sources
  • Geographic location

3. Cookies and Tracking Technologies

We use:

  • Google Analytics
  • SEO optimization tools
  • Marketing automation platforms such as Kit.com
  • Social media plugins
  • Chat functionality
  • Newsletter tracking

You can control cookie preferences through your browser settings.

How We Use Your Information

1. Primary Uses

  • Provide and maintain our website
  • Process your purchases
  • Send newsletters and updates
  • Respond to inquiries
  • Improve our content and services
  • Analyze website performance
  • Personalize user experience
  • Prevent fraud

2. Communications

If you subscribe to our AIFN Insights newsletter:

  • You will receive updates about AI-First Nation
  • Each email includes an unsubscribe option
  • You can update preferences anytime

3. Chatbot Data Usage

Conversations with our chatbot are:

  • Stored to improve responses
  • Used for training purposes
  • Analyzed for service improvement
  • Never shared with third parties for marketing

Data Sharing and Disclosure

We may share your information with:

  • Service providers (analytics, hosting, payment processing)
  • Legal authorities when required
  • Professional advisors
  • Business partners with your consent

We do NOT:

  • Sell your personal data
  • Share data with unauthorized parties
  • Use data for unrelated purposes

Data Security

We (through our hosting provider) implement security measures:

  • Encryption protocols
  • Secure servers
  • Regular security audits
  • Access controls
  • Data backup procedures

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request data deletion
  • Data portability
  • Withdraw consent

International Data Transfers

Your data may be processed outside Singapore. We ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with international data protection laws

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect data from children.

Changes to Privacy Policy

We may update this policy periodically. Updates will be posted on this page with a revised date.

Third-Party Links

Our website contains links to other sites. We are not responsible for their privacy practices.

Contact Information

For privacy-related questions:
Email: privacy@aifn.sg
Address: AI-First Nation, 60 Paya Lebar Road, #07-54 Paya Lebar Square, Singapore 409051

Legal Basis for Processing

We process your data based on:

  • Your consent
  • Contractual obligations
  • Legal requirements
  • Legitimate business interests

Data Retention

We retain your data for:

  • Newsletter subscriptions: Until unsubscribed
  • Purchase records: As required by law
  • Chat logs: 12 months
  • Analytics data: 12 months

Additional Information

Marketing

We may use your data for marketing:

  • Only with explicit consent
  • Opt-out available anytime
  • Preferences can be updated

Compliance

We comply with:

  • Singapore Personal Data Protection Act (PDPA)
  • Applicable international data protection laws

This privacy policy is effective as of 17 Nov 2024 and will remain in effect except with respect to any changes in its provisions in the future.